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Reviews
Polite, professional, good service My car was done in a timely manner. The service desk was great very professional and courteous
Brian was the service advisor and he hooked me up with a loaner during the hardtop replacement
Tobias Souza
The service department was able to fit me in for a works service with no appointment. Quick service and the advisor was great at keeping me updated. Wish the couches in the waiting area could be updated. The show room and service waiting area should match the level of service I received.
I had a great experience at Empire Ford dealing with Anthony Pham was seamless purchasing my 2025 f150 there was a small dent on door they fixed it truck is great staff
Got my hardtop replaced under warranty! Great service writer Brian S.
Joe was fantastic! The process was so quick and easy! Everything was taken care of over the phone! I just popped in and signed some paperwork. It was the fastest purchase I’ve ever made!
Kevin Bancroft was an absolute gem. Professional, personable, and honest. One of the best experiences I have had buying a vehicle. If you or anyone you know are in the market for a truck of any kind, you have to give Kevin and opportunity to get you what you need!!!
Great service they told at I need to be done and how it take thank you
They made good on their mistakes in the end. Issues were lapses in communication, long wait times to actually get the vehicle due to waiting for parts and not registering it or checkung vin. Mistaken info as to what service was initially done, takes a long time to get sales and service info coordinated. Very frustrating and seemed like things were done at last minute and you have to keep on them or else youll be waiting a long time for information. I gave them alot of flack for this so they agtreed to make my first payment. Also get ... Read More DealerRater - Aug 1, 2026
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Welcome to Empire Ford of New Bedford
Experience an unmatched car-buying journey at Empire Ford of New Bedford, your reliable used car dealership in southeast Massachusetts. For decades, we’ve been committed to providing our local community with the best in automotive sales and service. Our impressive selection of used Ford models and Certified Pre-Owned vehicles means you’re bound to find the perfect fit for your lifestyle and budget. Plus, our transparent pricing and dedicated customer service ensure that every visit to our local dealership is a rewarding experience.
Pre-Owned Ford Sales in New Bedford, MA
Browse our extensive inventory of used vehicles for sale to find the right car, SUV or truck for you. Whether you’re eyeing a powerful Chevy Silverado truck or a versatile Toyota SUV, we offer various models to suit any driver’s needs. We even carry pre-owned commercial vehicles for local businesses.
Shop our used Ford specials and diverse selection of Certified Pre-Owned vehicles to discover unmatched deals on high-quality cars. Our friendly sales team is ready to assist you in starting your car-buying journey today.
Comprehensive Ford Service & Genuine Parts
Our commitment to customer satisfaction extends beyond the sale with comprehensive auto service and car maintenance options at Empire Ford of New Bedford. Our certified Ford technicians are equipped to handle everything from routine F-150 oil changes and tire alignments to complex engine diagnostics.
Using only genuine Ford parts, we ensure your vehicle remains in optimal condition. Schedule your service appointment with our state-of-the-art full-service center in New Bedford today!
Visit Empire Ford of New Bedford: Serving New Bedford & Beyond
Conveniently located at 395 Mt Pleasant St in New Bedford, we’re ready to meet all your automotive needs. From used Ford sales to reliable financing and expert auto service, our dealership offers a complete automotive experience. Visit us and discover the reasons why drivers across New Bedford and nearby communities choose us as their go-to used car dealer.
