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Reviews
I had a wonderful experience working with Alexia while purchasing my car. She was incredibly nice, friendly, and helpful throughout the entire process. She took the time to explain everything clearly and made sure I understood each step, which made the whole experience easy and stress free. She was patient, professional, and made me feel comfortable from beginning to end. I truly appreciate all her help and would highly recommend Alexia to anyone looking to purchase a car. She made the experience a great one! Thank you Alexia and Empire ford of New Bedford and Fall river!
I wrote a nasty review on 8/23/26. But I’ve got to give it to Tyler Torres…he walked the walk and refunded my money for the service. In today’s business world, that’s so rare and refreshing. While my feelings about the lack of communication with the service department haven’t changed much, my feelings about the dealership in general has, for the better. Well done Mr. Torres!
Great place to work with Excellent Customer Service don't push you on things you don't want
A very nice experience. All very helpful. Kevin was awesome to deal with for sure.
Empire Ford has always been a go to. This is our fourth vehicle here.. it's always a pleasure to do business with them. They make the procedure smooth as possible.
Alexia Thompson did a great job help me a lot and got me me just what I want and need
They were very pleasant and fully knowledgeable of there wrk and vehicle in stock..so I leave feeling happy
I’ve had a great experience at Empire Ford of Fall River so far! They immediately found a vehicle within my budget that was even better than anything I had imagined. I worked with Lexi, a newer salesperson who was incredibly straightforward, helpful, and an absolute pleasure to work with. I really appreciated how simple and comfortable she made the experience. We’re still waiting to hear back from the banks about financing, but regardless of the outcome, I’ve been very impressed with the customer service!
I highly recommend doing business with Empire Ford of New Bedford. The entire staff was extremely friendly and helpful. Service directed me exactly where I needed to go and the parts department left me very satisfied with my purchase. I left with exactly what I needed in a timely fashion. And its definitely an environment I will be returning to for any future purchases. It was a high quality, fast, and overall great experience.
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Welcome to Empire Ford of New Bedford
Experience an unmatched car-buying journey at Empire Ford of New Bedford, your reliable used car dealership in southeast Massachusetts. For decades, we’ve been committed to providing our local community with the best in automotive sales and service. Our impressive selection of used Ford models and Certified Pre-Owned vehicles means you’re bound to find the perfect fit for your lifestyle and budget. Plus, our transparent pricing and dedicated customer service ensure that every visit to our local dealership is a rewarding experience.
Pre-Owned Ford Sales in New Bedford, MA
Browse our extensive inventory of used vehicles for sale to find the right car, SUV or truck for you. Whether you’re eyeing a powerful Chevy Silverado truck or a versatile Toyota SUV, we offer various models to suit any driver’s needs. We even carry pre-owned commercial vehicles for local businesses.
Shop our used Ford specials and diverse selection of Certified Pre-Owned vehicles to discover unmatched deals on high-quality cars. Our friendly sales team is ready to assist you in starting your car-buying journey today.
Comprehensive Ford Service & Genuine Parts
Our commitment to customer satisfaction extends beyond the sale with comprehensive auto service and car maintenance options at Empire Ford of New Bedford. Our certified Ford technicians are equipped to handle everything from routine F-150 oil changes and tire alignments to complex engine diagnostics.
Using only genuine Ford parts, we ensure your vehicle remains in optimal condition. Schedule your service appointment with our state-of-the-art full-service center in New Bedford today!
Visit Empire Ford of New Bedford: Serving New Bedford & Beyond
Conveniently located at 395 Mt Pleasant St in New Bedford, we’re ready to meet all your automotive needs. From used Ford sales to reliable financing and expert auto service, our dealership offers a complete automotive experience. Visit us and discover the reasons why drivers across New Bedford and nearby communities choose us as their go-to used car dealer.
