Empire Ford Staff Bios

Shannon Mercer, Receptionist 

Shannon began working for the Ford dealership in June 2017 when it was still Ashley Ford and stayed on when the store was purchased by Empire Ford in April 2018. She works in many rolls at the dealership from office assistant, to receptionist to cashier. Besides answering phones and assisting the Office Manager with bookkeeping duties, she is the face of the dealership when cashing customers out after having their vehicle serviced or after purchasing Ford parts. 

Her first job was as a customer service associate at JCPenney. She is still employed by JCPenney and works there part-time as well as her full-time position at Empire Ford. Shannon's long term goal is to become a full-time actor. She has been in many plays throughout the years and has attended acting classes. 

Shannon's favorite hobby is taking classes in Aerial Silks at Overhead Arts in New Bedford. She explained that it is a great workout and is challenging! 

Her favorite movies are Dirty Dancing, The Divergent Series (Divergent, Insurgent, Allegiant) and the Hunger Games Series (The Hunger Games, Catching Fire, and Mocking Jay) and she listens to all kinds of music as long as it has a good beat! 

Christmas is her favorite holiday because she loves the lights, the decorations and the snow…it's magical…but most of all she loves the family time. 

Shannon is single and the only "kids" she has are her 14-year old cat Sadie and her mom's 7-year old dog Todd. She has three siblings: a younger brother and sister and an older brother. She is very close with her family and they all provide support to one another.
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